Malankhulidwe olankhulidwa ndi kulemekeza mu kulankhulana kwa bizinesi

Mphamvu yosunga zokambirana komanso panthawi imodzimodziyo ndizofunika kwambiri kuti munthu avomereze mdziko lililonse. Ndi zophweka kwambiri kukhala okondweretsa kwa anthu omwe akuzungulirani ngati mumadziwa malankhulidwe abwino ndi kumvetsetsa kuti ulemu ndi ulemu ndizofunika.

Malankhulidwe a chilankhulo - ndi chiyani?

Kulankhulana kwa kuyankhulana kwabwino n'kofunika kwambiri kuti ntchito yabwino ya munthu muzochitika, komanso kukula kwake, ndikumanga ubwenzi wabwino ndi ubale . Makhalidwe abwino amalankhulidwe kachitidwe ka chilankhulo, zikhalidwe zogwiritsira ntchito zipangizo zamalangizo muzinthu zina. Kuti muzindikire luso la kulankhulana mawu, chidziwitso mu zinenero, mbiriyakale, chikhalidwe ndi maphunziro a maganizo ndi zofunika.

Kodi chikhalidwe cholankhulira chimaphatikizapo chiyani?

Lingaliro lodziŵika bwino la malankhulidwe olankhula limaphatikizapo:

  1. Zolinga zaulemu, zopangidwa ndi mawu a moni, kulekana, kuyamikira, pempho.
  2. Mafomu a kusindikizidwa.
  3. Chizoloŵezi cha kulankhula ndicho kugwiritsa ntchito chinenero choyenerera, kupeŵa mawu achisokonezo, mawu omveka bwino ndi omveka.
  4. Chida ndizosagwiritsa ntchito mau ndi mawu osaloledwa.
  5. Mphindi ya mawu, mawu ndi voliyumu ikuyenda. Chilankhulo cha manja ndi nkhope .

Ntchito za malankhulidwe

Wina akhoza kumva kuti malankhulidwe olankhula ali ndi ntchito zotere:

  1. Kuyankhulana - kukonzekera - kungadziwonetsere pamalankhula, pamene wokamba nkhaniyo amvetsera wina, akum'konzekera uthenga woudziwitsa.
  2. Kuitana kapena kulembera - ndi ntchito yokopa chidwi, amadziwika poyankhula ndi wothandizana ndi cholinga chomulimbikitsa kuti apitirize kukambirana.
  3. Zokambirana - ntchito yowunikira wothandizirayo mogwirizana ndi udindo wake pakuyankhulana kwa mawu.
  4. Kudzipereka - ndi ntchito ya zomwe zidzalankhulidwe ponena za interlocutor, zotsatira zake. Ikhoza kuwonetseredwa bwino pa zochitika, pempho, chilolezo, kupereka ndi uphungu.
  5. Zokhudzidwa - zimagwirizanitsidwa ndi kufotokoza maganizo, malingaliro ndi malingaliro kwa munthu. Kuphatikiza apo, amatha kulamula kusankha mtundu wina wodzisankhira malinga ndi zomwe tikufuna kuti tiwonetsere.

Makhalidwe abwino olankhula

Pali zizolowezi zoterezi:

  1. Moni wolemekezeka ndichinsinsi cholankhulana mwaubwenzi komanso maganizo abwino a oyankhulana. Mwamuna ayenera kukhala woyamba kupereka moni kwa mzimayi, ndipo wamng'ono kwambiri mwa zaka - kuti apereke moni kwa mkuluyo. Munthu akalowa m'chipinda, ayenera kuyamba atchule hello. Ngati mwamuna akukhala ndikupempha mkazi kapena munthu wamkulu, ayenera kuimirira.
  2. Kudziwulula yekha, mwamuna ayenera kuyamba kutchedwa. Anthu okalamba ayenera kuimira abambo ndi amai kwa omwe ali aang'ono kapena otsika m'malo awo. Mukakumana ndi anthu wina ndi mzake, muyenera kubweretsana wina ndi mzake ndi kutchula munthu yemwe akuyimira. Ngati mwamunayo anali atakhala patsogolo pawonetsero, akufunikira kudzuka. Mayi akhoza kukhala ngati sakuyimiridwa ndi mayi wachikulire. Pambuyo podziwa, muyenera kupatsana manja kuti mugwedezeke.
  3. Pakukambirana, muyenera kufufuza liwu la mawuwo. Ziyenera kukhala zachilengedwe komanso zosakhala zazikulu. Pa nthawi imodzimodziyo, palibe chifukwa chokhalira kupondereza anthu mwa kuyenda mofulumira ndi erudition. Kuyankhulana ndi oimira maulendo apamwamba, tiyenera kulankhula za zinthu pang'onopang'ono. Nkhani monga ndale ndi chipembedzo ziyenera kupeŵedwa.
  4. Kumvetsera ndi chimodzi mwa zizindikiro zazikulu za maphunziro. Ndikofunika kuti musasokoneze yemwe akunena, koma kuti asonyeze chidwi chawo. Mungathe kufunsa mafunso awa "Zoona?", "Ndipo kenako ndi chiyani?"
  5. Musati muziyankhula za inu nokha mpaka mutapemphedwa za izo. Ngakhale poyankhula, ndikofunikira kusunga kudzichepetsa ndi kudzichepetsa. Anthu ayenera kulingalira, pogwiritsa ntchito zochita, komanso osamvetsera nkhani zodzikweza.
  6. Susowa kuti muyang'ane pafupi ndi munthu wina. Ndikofunika kuyang'ana gawo la "malo ake".

Malangizo a boma

Ndikofunika kukumbukira za zizindikiro za chidziwitso cha kulankhula ndi kulankhulana. Apa ndikofunikira kutsatira malamulo awa:

  1. Kupereka moni ndi mawu akuti "Moni", "Madzulo". Mawu ngati akuti "Moni", "Wathanzi" ayenera kuchotsedwa.
  2. Kuwonekera kukhoza kukhala kokha pa "Inu" ndipo onetsetsani ndi ulemu.
  3. Malankhulidwe ovomerezeka ovomerezeka amapereka chidwi kwa oyankhulana ndi luso lomvetsera.

Malankhulidwe oyankhula mu kuyankhulana kwa bizinesi

Zimadziwika kuti khalidwe lachilankhulo la munthu wamalonda lili ndi zizindikiro zake. Zimayambira pamaziko a ntchito inayake yokhudzana ndi kupanga. Panthawi imodzimodziyo, maphwando oyankhulana ndi bizinesi ali m'malamulo ovomerezeka, kufotokozera zikhalidwe ndi zoyenera za khalidwe la anthu. Mtundu woterewu umapereka kukhazikitsidwa kwa mgwirizano pakati pa anthu, kusinthana kwa chidziwitso pofuna cholinga cha ntchito zofanana, mgwirizano. Maluso a kulankhulana kwa bizinesi ali ndi mfundo zofunika izi:

  1. Simungachedwe ku misonkhano yamalonda.
  2. Kukonzekera mwakhama kulandira alendo.
  3. Kuwonekera kolimba.
  4. Musanayambe msonkhano, nkofunika kusonkhanitsa zokhudzana ndi omwe mungakumane nawo.

Malangizo Olankhula pa intaneti

Makhalidwe ake ndi chikhalidwe cha kulankhula ndi pa intaneti. Pano, monga kulankhulana kwa tsiku ndi tsiku, ndikofunikira kulandila munthu kuti ayambe kukambirana. Ngati tikukamba za bwenzi kapena bwenzi, mwamuna wa msinkhu wofanana kapena wamng'ono, tikhoza kulankhulana ndi "Moni". Nthawi zina kulankhulana kumachitika ndi alendo, ndikofunika kupeza chinenero chimodzi. Nthaŵi zambiri alendo amagwiritsa ntchito Chingerezi. Anthu okalamba kapena osadziwika bwino ndi mawu akuti "Moni", "Good afternoon", "Madzulo abwino". Zomwezo zikugwiranso ntchito popereka moni kwa anthu mu ubale wa bizinesi.

Nthawi zina polankhulana ndi anzanga, mabwenzi, odnodokami amagwiritsa ntchito zofupikitsa, koma ndithudi zimamveka m'mawu onse. Mu Chingerezi, izi zingakhale "u" mmalo mwa "iwe". Kusiyana kwakukulu pakati pa intaneti ndi kuyankhulana kwa tsiku ndi tsiku ndiko kugwiritsidwa ntchito kwa masewero osiyana omwe amasonyeza maganizo enieni kapena ngakhale abodza popanda mawu. Zingakhale zomvetsa chisoni, zokondwa, mwachikondi komanso kumwetulira. Kuwonjezera pa kufotokoza maganizo awo, nthawizina amagwiritsa ntchito zizindikiro zosiyana siyana m'malo mokondwa, zomwe zimasonyeza momwe munthu akumvera .

Malankhulidwe a achinyamata a masiku ano

N'zosatheka kunena motsimikiza kuti malankhulidwe a mwana wamakono wamakono ali, chifukwa ana onse akuleredwa m'mabanja osiyanasiyana omwe ali ndi miyambo yosiyana siyana ndipo chifukwa chachilendo kwa ena, ena amawoneka ngati sakuvomerezedwa. Komabe, n'zotheka kugawana zofanana kwa achinyamata onse ndi achinyamata:

  1. Moni - "Moni", "Kutsika", "Wathanzi".
  2. Kuyankhulana - "Kodi muli bwanji?", "Kodi muli bwanji?", "Kodi mulipo chiyani?".
  3. Poyankhula zabwino, mawu monga "Poka", "Bwerani" amagwiritsidwa ntchito nthawi zambiri.

Mabuku otchulidwa mwaluso

Malongosoledwe a malingaliro ndi malankhulidwe omwe ayenera kukhala mu mabuku angapezeke mu zolemba. Pamwamba pa mabuku otchuka kwambiri:

  1. "Makhalidwe a Kulankhula ndi Chikhalidwe cha Kulankhulana" Natalya Formanovskaya . Bukhuli likutiuza za malamulo a chilankhulo cha olankhula kwa olankhula.
  2. "Malankhulidwe oyankhula mu kulankhulana kwa Russia. Chiphunzitso ndi kuchita "Natalia Formanovskaya . Bukhuli likulingalira onse omwe ali ndi mavuto ndi kuyankhulana.
  3. "Chiyankhulo cha Chirasha. Chitani chilankhulo chaulemu "Alla Akishina . Cholinga cha bukhuli ndi kuphunzitsa luso la kulankhula osati olankhula okha, koma onse omwe akuphunzira Chirasha.